Privacy Policy

 

WinOnUp – Privacy Policy

Last Updated: January 30, 2026

1. Introduction

WinOnUp (“we,” “us,” or “our”) operates the WinOnUp website and application (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Service.

By using WinOnUp, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

Account Information

  • First and last name

  • Email address

  • Encrypted password

  • Account preferences and settings

Upwork Integration Data

When you connect your Upwork account, we access data you authorize through the Upwork API, including:

  • Profile information (headline, bio, skills, rate, job success score)

  • Job postings you view or save

  • Proposal and contract metadata

  • Message room identifiers and related metadata

We only access data necessary to provide the Service on your behalf.

Usage Data

  • Search keywords and filters

  • Proposal generation activity

  • Login activity and usage streaks

  • Feature interaction and settings

Payment Information

All payments are processed by Stripe. We do not store credit card numbers. We store your Stripe customer ID and subscription status for account management.

Analytics and Cookies

We may use cookies and similar technologies to:

  • Maintain secure sessions

  • Understand how users interact with the Service

  • Improve performance and usability

This may include tools such as Google Analytics or similar services.


3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service

  • Retrieve relevant Upwork data at your request

  • Generate AI-powered proposal suggestions using OpenAI

  • Track proposal metrics and performance

  • Process subscriptions and billing

  • Send transactional emails (e.g., password reset)

  • Improve and optimize the Service


4. Legal Basis for Processing

We process your information to:

  • Fulfill our contractual obligations to provide the Service

  • Comply with legal requirements

  • Improve the Service

  • Provide features you request

By using WinOnUp, you consent to this processing.


5. Data Storage and Security

Encryption

Sensitive credentials, including Upwork access tokens, are encrypted using AES-256-GCM before storage. Tokens are never stored or displayed in plain text.

Upwork Data Caching

In compliance with Upwork API policies, we cache Upwork content (such as job descriptions and proposal metadata) for no longer than 24 hours. After this period, cached content is automatically purged while retaining minimal identifiers for analytics.

Data Retention

  • Account data is retained while your account is active

  • You may request deletion at any time

  • Upon account deletion, your data is permanently removed from our systems


6. Third-Party Services

We use trusted third-party providers to operate the Service:

  • Upwork API — to access your Upwork data with your authorization

  • OpenAI — to generate proposal suggestions

  • Stripe — to process payments

  • Email delivery providers for transactional messages

  • Analytics providers for usage insights

OpenAI processes job descriptions solely to generate responses and does not use this data to train its models.

Your data may be processed on servers located outside your country of residence by these providers.


7. Data Sharing

We do not:

  • Sell your personal data

  • Share your Upwork data for advertising

  • Use your data for marketing profiling

We may share limited data:

  • With service providers necessary to operate the Service

  • If required by law or legal process

  • To protect our rights and users


8. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your account and data

  • Export your data

  • Opt out of non-essential communications

Requests can be made by contacting us.


9. Children’s Privacy

WinOnUp is not intended for individuals under the age of 18. We do not knowingly collect data from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through the Service.


11. Contact Us

If you have questions about this Privacy Policy, contact:

support@winonup.com